Office Flow

What is Office Flow and Why does it Matter?

Office Flow is how smoothly an office runs in day-to-day procedures.  This is crucial in our model because of the way appointments are set up.  We want to maximize our time with you, allow the greatest flexibility to scheduling while still addressing your concerns, and not exhaust the Doc.  Because of this, we have a variety of systems implemented to automate or allocate duties from any one part of the system.  This way no one (practice member, office staff, or the Doc) is overwhelmed with duties.  This allows us all to work at our best and give you the best care we can provide.

For this reason, understanding how the flow works is a crucial part of our onboarding process. But don't worry! We will explain and it will be painless! 

Private Appointment Flow

These appointments are scheduled when the open bay is closed. 

Pre adjustment protocol

  • Are you ready for your adjustment?

    • Check-in

    • Put your phone on silent

    • The receptionist will take you back to the adjusting room

    • Empty your pockets and place your items in a bin on the shelf

    • Talk with the Doc 

Post Adjustment Protocol

  • You’re Cooked!

    • If you have been asked to, or feel the need to, head to an Integration table for some extra chill

    • Don’t forget to grab your shoes and other belongings from the cubbies

    • Stop by the Front Desk to schedule, pay, or confirm you’re good to go 😊

Open Bay Flow

Pre adjustment protocol

  • Are you ready for your adjustment?

    • Check-in

    • Put your phone on silent

    • The receptionist will let you know when and which table is available for you

    • Empty your pockets and place your items in a bin on the shelf

    • If you want to wipe down the table again, there are wipes and a trash can at the station

    • Grab a clean face cloth from the bin and place it on the table

    • Lie down on the table and allow your body to relax

 

Post Adjustment Protocol

  • You’re Cooked!

    • Please take your used face cloth and place it in the hamper

    • If you have been asked to, or feel the need to, head to an Integration table for some extra chill

    • Don’t forget to grab your shoes and other belongings from the cubbies

    • Stop by the Front Desk to schedule, pay, or confirm you’re good to go 😊